Privacy Policy

1. Data We Collect

When you use our booking inquiry form, we collect the information you provide: your name, email address, preferred dates, and surf level. This data is not stored in a permanent database on our website; it is sent directly to us via email or WhatsApp to facilitate your booking.

2. How We Use Your Data

We use your information exclusively to:

• Respond to your inquiry with availability and pricing.
• Confirm your booking and coordinate your stay.
• Provide you with relevant trip information before you arrive.

We do not sell or rent your booking contact details. Advertising measurement is described below.

3. Analytics & Cookies

We use PostHog to understand how visitors use our site. Where configured, OpenAI, TikTok, and Meta (Facebook and Instagram) advertising pixels load automatically when you visit, without a cookie consent prompt. These pixels may use cookies and similar technologies. These providers receive page visits, browser and device information, ad attribution identifiers, and inquiry events to measure advertising and improve campaigns. Our event code does not send booking names, email addresses, phone numbers, dates, or free-text messages to these pixels.

4. Data Retention

We keep your inquiry correspondence for as long as necessary to manage your booking and provide customer support. If you would like us to delete your emails or contact info, just send us a message at [email protected].

5. Your Rights

You have the right to access, correct, or delete your personal data. You can also object to the processing of your data at any time.

6. Updates

We may update this policy occasionally. The "Last updated" date at the bottom of the page will reflect the most recent changes.